![]() Teledentistry provides the means for a patient to receive oral health consultation when the patient and dentist or dental professional are not able to meet in person. We are confident that we have the technology and team in place to continue to serve your needs. We implemented work from home capabilities where necessary and cancelled all business travel for our employees to keep them safe.We continue to execute and test multiple scenarios to ensure our business continues during the COVID-19 pandemic.We have established an executive task force, including our CEO, executive leaders, a physician and an oral surgeon, to continuously monitor federal and state health official websites to take action in response to this rapidly changing situation.Here are some of the things we have put in place to meet the ongoing needs of our dentists: Our top priority is to ensure the safety and well-being of our organization while continuing to service your business. To register additional users, please view the following video: How to set up User Management.Delta Dental Provider Newsletter COVID-19-our response:ĭelta Dental continues to monitor the coronavirus (COVID-19) situation. With DOT’s new user management functionality, offices may manage the roles and permissions of other users in their office. We encourage offices to use a separate account for each user. Who in my office should be registered with their own account? Note: If you do not know the phone number or email address associated with the service office, please contact the Delta Dental provider records department for your state. If you have multiple providers associated with one TIN, you will not have to re-register for each provider.one office (one TIN), with multiple licenses)? Do I have to re-register for multiple providers? (ex.The system will be able to link all service offices associated to that TIN. You will only have to register for one service office. ![]() What if I have more than one service office associated to a TIN?.Phone number or email address associated with the service office.Provider’s Tax Identification Number (TIN).If you are new user, to register for the Dental Office Toolkit, ensure that you have the following information:.If you are an existing user of the Dental Office Toolkit, you do not need to re-register.Please check the processing policies on the claim in question for the reason the claim was denied.Īs a new user, how do I register for the Dental Office Toolkit®? Denied: A claim that has completed processing and has been denied and/or is not billable to the patient.Paid: A claim that has completed processing and been paid.Estimated: A pre-treatment estimate that has completed processing and can be submitted in for payment.You may be required to submit information for this claim to complete processing (Information Request). Routed: A claim that requires manual review prior to processing.What does a Routed, Estimated, Denied or Paid claim mean? This includes any claims that have been denied, declined or that have a $0 payment. Click here to view a tutorial on disabling your pop-up blocker.Ī no pay processed claim is any claim that is a $0 cost to the business. Ensure your browser's pop-up blocker is disabled. It is possible your browser's pop-up blocker is blocking this functionality. Why does nothing happen when I select Print Benefits? What do I do if the system will not allow me to pass the incomplete profile page?
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